Support Knowledge Base

When I try to synchronize the geometry between COMSOL and Inventor, the error message Failed to connect to Inventor. Please make sure Inventor is running. is displayed. In addition, in the Inventor user interface,...
Version: 4.3b - Platform: Windows

When I try to synchronize the geometry between COMSOL and Pro/ENGINEER Wildfire 4.0, the error message Failed to connect to Pro/ENGINEER. Please make sure Pro/ENGINEER is running. is displayed. The default setting...
Version: All versions - Platform:

When I try to synchronize the geometry between COMSOL and Solid Edge, the error message Failed to connect to Solid Edge. Please make sure Solid Edge is running. is displayed. If you have licensed LiveLink for Solid...
Version: 4.3a,4.3b - Platform: Windows

The **COMSOL** menu and **Parameter Selection** are not available in the Pro/ENGINEER (Creo Elements/Pro) user interface and parameter names are not synchronized to COMSOL. For parameter selection to work in...
Version: 4.3a,4.3b - Platform:

**Parameter Selection** is not available in the Creo Parametric user interface and parameter names are not synchronized to COMSOL. For parameter selection to work in Creo Parametric an add-in needs to be loaded by Creo...
Version: 4.3a,4.3b - Platform:

I have a license for a LiveLink for CAD product, but the LiveLink is not available as an option under **LiveLink Interfaces** when you right-click the **Geometry** node. This issue also affects the One Window for...
Version: 4.3,4.3a,4.3b - Platform: Windows

I have updated my Creo Parametric 1.0 installation to the latest version available from PTC, and now I get the error "Failed to connect to Creo Parametric." whenever I try to synchronize the geometry with the LiveLink...
Version: 4.2a - Platform: Windows

When I synchronize the geometry between AutoCAD LT and COMSOL Multiphysics I get the error message: Failed to connect to AutoCAD. Please make sure AutoCAD is running. AutoCAD LT does not support third party add-ins....
Version: All versions - Platform: Windows

When I try to synchronize the geometry between COMSOL and SolidWorks, the error message Failed to connect to SolidWorks. Please make sure SolidWorks is running. is displayed and the **COMSOL** tab in SolidWorks is...
Version: All versions - Platform:

When I try to synchronize the geometry between COMSOL and Inventor, the error message Failed to connect to Inventor. Please make sure Inventor is running. is displayed. However, when I follow the instructions on page...
Version: 4.2 - Platform: Windows

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