COMSOL Privacy Policy

Click here for the Privacy Policy in English
Diese Datenschutzerklärung beschreibt die Erhebung und Verarbeitung personenbezogener Daten durch oder für COMSOL im Zusammenhang mit ihren Internetseiten (die "Website"), ihren Softwareprodukten, ihren Anwendungen, ihren Veranstaltungen und anderen Interaktionen, Kommunikationen und Aktivitäten. Wenn Sie diesen Bedingungen nicht zustimmen, bitten wir Sie, nicht auf die Website zuzugreifen, sie zu nutzen oder COMSOL auf andere Weise Ihre persönlichen Daten zur Verfügung zu stellen.

Die Website ist Eigentum von COMSOL AB, wird von COMSOL AB betrieben und COMSOL-Softwareprodukte werden von COMSOL AB veröffentlicht. COMSOL AB ist eine ordnungsgemäß organisierte und nach schwedischem Recht bestehende Gesellschaft, eingetragen im schwedischen Handelsregister unter der Nummer 556404-8675, mit Sitz in Tegnérgatan 23, SE-111 40 Stockholm, Schweden. COMSOL AB und ihre Tochtergesellschaften und verbundenen Unternehmen werden in dieser Datenschutzerklärung gemeinsam als "COMSOL" bezeichnet. Diese Datenschutzerklärung gilt für COMSOL und deren Rechtsnachfolger und Bevollmächtigte.

Bitte beachten Sie, dass COMSOL nicht für den Inhalt oder die Datenschutzpraktiken von Internetseiten Dritter verantwortlich ist, auf die https://www.comsol.com oder andere COMSOL-Webseiten, Softwareprodukte und/oder Anwendungen verlinken oder von welchen aus sie verlinkt sind. COMSOL ist auch nicht verantwortlich für die Datenschutzpraktiken von Distributoren, Certified Consultants oder anderen Dritten, die eine Beziehung zu COMSOL haben, außer in Bezug auf deren autorisierte Aktivitäten bei der Verarbeitung von Daten im Namen von COMSOL.

Datenerhebung

COMSOL sammelt bestimmte Daten von Besuchern und Mitwirkenden der Website sowie durch E-Mail und andere Interaktionen und Mechanismen, um bestimmte Funktionen der Website zu nutzen oder an bestimmten Aktivitäten teilzunehmen. Diese Daten sind abhängig von Ihrer Interaktion mit uns und davon, welche Funktionen Sie nutzen und können beinhalten:

  • Vor- und Nachname
  • Unternehmen/Universität
  • Titel
  • Abteilung
  • Postanschrift
  • Telefonnummer
  • Fax
  • E-Mail Adresse
  • Ihr Passwort in verschlüsselter Form
  • Besuchte Seiten
  • Uhrzeit, Datum und Dauer des Besuchs
  • Browser, Gerät und Betriebssystem, das Sie verwenden
  • HTTP-Header
  • Cookies, Web Beacons, lokale und Session-Speicherung sowie Conversion-Tracking
  • IP- und MAC-Adressen oder andere Informationen, die Ihren Computer oder Ihr Gerät identifizieren
  • Marketingmaterial, das Sie erhalten möchten
  • Modelle und andere von Ihnen heruntergeladene Dateien
  • Aufzeichnungen von Online-Veranstaltungen, an denen Sie teilgenommen haben oder für die Sie sich angemeldet haben
  • Zusammenfassungen von Besprechungen und anderen persönlichen Interaktionen
  • Beschreibungen, Modell- und andere Dateien, Kommentare und andere Daten, einschließlich Logdateien, die mit der Simulation Ihrer Anwendungen mit COMSOL-Produkten verbunden sind, oft zum Zweck der Unterstützung vor und nach dem Verkauf oder weil Sie das Material präsentiert und/oder veröffentlicht haben möchten
  • Kopien oder Zusammenfassungen der Kommunikation zwischen Ihnen, COMSOL, den COMSOL-Partnern und anderen Dritten zum Zweck der Unterstützung vor und nach dem Verkauf
  • Lebensläufe, Mitteilungen und andere Informationen über sich selbst, wenn Sie sich für ein Anstellungsverhältnis bewerben
  • Bilder und Videos von Ihnen
  • Lizenzierungs-, Installations- und Produktinformationen, die mit Ihnen als Benutzer verbunden sind
  • Aufzeichnungen über die Annahme von allgemeinen Geschäftsbedingungen
  • Daten für Finanz- und Transaktionszwecke zwischen Ihnen und COMSOL
  • Sonstige personenbezogene Daten, die für die weiter unten folgenden Zwecke relevant sein können

Sie können entscheiden, ob Sie die angeforderten Daten ganz oder nur teilweise oder gar nicht zur Verfügung stellen. Wenn Sie sich jedoch dafür entscheiden, die angeforderten Informationen gar nicht oder nur teilweise zur Verfügung zu stellen, können Sie möglicherweise nicht auf bestimmte Funktionen oder Seiten der Website zugreifen und an bestimmten Veranstaltungen nicht teilnehmen oder bestimmte Dienstleistungen nicht in Anspruch nehmen.

Bestimmte Mitteilungen, Informationen und herunterladbare Dateien, die Sie auf der Website eingereicht haben, können von Dritten eingesehen, heruntergeladen und kommentiert werden, je nachdem, in welchem Forum Sie sich entscheiden, diese Informationen weiterzugeben.

AWS Kanonische Benutzer-ID

COMSOL hält auf Amazon Web Services (AWS) herunterladbare Kopien der neuesten Version ihrer Produkte bereit, um Ihnen den Download und die Installation auf dieser Plattform zu erleichtern. Um dies zu ermöglichen, speichert COMSOL Ihre AWS Kanonische Benutzer-ID in der Virtual Private Cloud (VPC) von COMSOL auf AWS. Eine AWS Kanonische Benutzer-ID ist eine eindeutige ID, die Ihnen bei der Registrierung für ein AWS-Konto zugewiesen wird. Abgesehen davon, dass Sie sie als Teil Ihres Download- und Installationsprozesses übermitteln und COMSOL sie dann an AWS übermittelt, um Sie als gültigen AWS-Kontoinhaber zu identifizieren, wird Ihre Kanonische Benutzer-ID nicht anderweitig gespeichert und von COMSOL verwendet. Weitere Informationen zur Datenschutzrichtlinie von Amazon Web Services finden Sie unter https://aws.amazon.com/privacy/?nc1=f_pr.

Daten über Kinder

Die Produkte und Dienstleistungen von COMSOL werden nicht an Kinder unter sechzehn (16) Jahren vermarktet. COMSOL sammelt oder verarbeitet wissentlich keine Daten von Personen unter sechzehn (16) Jahren. Wenn COMSOL Kenntnis davon erlangt, dass sie personenbezogene Daten von einem solchen Kind gesammelt hat, wird COMSOL diese Daten aus ihren Systemen entfernen.

Use of Data

COMSOL’s purpose in collecting and processing your data is to provide you with access to assets and/or services that you request or that we believe will enhance your experiences with COMSOL and its products. If you have contact with COMSOL as a representative for your organization, COMSOL will process your personal data in order to be able to fulfil COMSOL’s commitment to your organization. We may also use your data for the following purposes:

  • To provide you with personalized access to and tailored content on the Site;
  • To enable COMSOL to detect and prevent potentially illegitimate or harmful activities on the Site, including inappropriate comments or unlawfully uploaded files;
  • To enable you to request and receive information about COMSOL, its events, and its products;
  • To enhance your interaction with the Site by storing and subsequently presenting, when you next visit the Site, such data you submit through forms, support services, and other ways for transferring data;
  • To facilitate and control access to your personal data;
  • To allow you to download and install software, software updates, and trial versions of the software, as well as documentation and other materials made available by COMSOL or other third parties associated with COMSOL;
  • To provide accurate threading in the Site’s comment fields and discussion forums;
  • To enable you to register for, and to track your participation in a webinar, workshop, conference, or other event hosted by COMSOL or third parties associated with COMSOL;
  • To enable you to submit material for publication on the Site and in other media;
  • To provide technical assistance and targeted documentation suited to your particular needs;
  • To enable COMSOL to promote its services or the services of its partners and other third parties associated with COMSOL;
  • To enable trusted third parties associated with COMSOL to contact you in accordance with your preferences and/or to obtain your consent to communicate with you in accordance with their privacy policies;
  • To process an employment application from you;
  • To enable COMSOL to evaluate the user experience of the Site and any potential areas for improvement;
  • To enable COMSOL to manage its business relationships, such as sales opportunities, commercial offers, and contracts;
  • To enable COMSOL to deliver products or materials through postal services, courier companies, and other means of shipping;
  • To enable COMSOL to manage its research and development activities, including bug reports, feature requests, feedback on quality, and performance testing;
  • To conduct internal audits and investigations;
  • To conduct assessments to identify conflicts of interest;
  • To disclose data to governmental institutions or supervisory authorities as applicable in all countries in which COMSOL operates;
  • For record keeping and reporting obligations, compliance with government inspections/ audits, responding to requests from government or other public authorities, and responding to legal processes such as subpoenas;
  • To establish, exercise, manage, and/or defend against legal claims that COMSOL may have or may be subjected to; and
  • Any other purposes associated with the purpose of carrying out the business of COMSOL.

The legal basis on which COMSOL relies for the above use of your data includes:

  • Processing of your personal data where you have given consent for one or more specific purposes;
  • Processing of your personal data that is necessary for performing a contract to which you are party;
  • Processing of your personal data that is necessary to take steps at your request prior to entering into a contract;
  • Processing of your personal data that is necessary for COMSOL to comply with a legal obligation; and
  • Processing of your personal data that is necessary for the purposes of the legitimate interests of COMSOL or a third party, except where those interests are overridden by your fundamental rights and freedoms which require protection of personal data.

COMSOL allows you to tailor email communications you receive from COMSOL according to a number of preferences, which promote COMSOL software, services, and events, and that can be selected and changed at https://www.comsol.com/preferences. Further, if you do not wish to receive certain emails or any emails at all then you can also visit https://www.comsol.com/preferences to select the Unsubscribe option. You may only change your preferences using this link if you are logged-in to your COMSOL Access account, https://www.comsol.com/access. Alternatively, your preferences can also be reached through the appropriate links in emails from COMSOL or by contacting the Privacy Manager at privacy@comsol.com. Note, as long as you continue to be an end user of, license holder of, or administrator for a license of COMSOL software, or are participating in the process of becoming an end user, license holder, or license administrator, you are not permitted to unsubscribe from or opt-out of emails and messages regarding your software licenses and the transactional processes, changes, updates, and technical and security notices regarding them, or other emails and messages regarding the support, maintenance, and use of the software.

Data Security

COMSOL uses recognized technology and tools to protect the security of your data. Yet, due to the fact that no security system is impenetrable, COMSOL cannot completely and entirely guarantee the data security of COMSOL’s security systems. If these systems are breached and your data is compromised as a result of this, we will take reasonable steps to investigate the breach and, where appropriate, notify you about which data may have been compromised. COMSOL will also take other steps to address the breach in accordance with any applicable laws and regulations.

Transfer of Data

COMSOL AB, its affiliates, and subsidiaries are the parties responsible for the management of COMSOL’s jointly-used storage of personal data. Contact information for COMSOL AB can be found at the bottom of this policy. As a global organization, the data you provide to COMSOL may be transferred to or used by affiliates or subsidiaries of COMSOL AB and trusted third parties for the purposes described above, including locations outside the European Economic Area, such as those listed at: https://www.comsol.com/contact. COMSOL AB has established various safeguards to protect your data such as binding corporate rules and/or approved European Commission contractual clauses. A copy of these safeguards taken by COMSOL AB may be obtained by submitting your request to the address identified below for COMSOL’s Privacy Manager.

Data Storage Retention

All data that is collected will be stored only as long as is necessary to accomplish the purpose for which it is collected, or as long as is permitted or required by applicable law. Periodically, COMSOL will review its data processing systems to determine whether or not the purposes for the collection and processing of your data remain valid. That determination will be based on factors that include, but are not limited to, whether or not you are still in contact with COMSOL, whether or not any requests made by you from COMSOL have been fulfilled (including any follow-up tasks), whether or not there is a contractual relationship between you and COMSOL, and whether or not there is a contractual or legal basis for continuing to retain your data. Based on that review and any notifications received from data subjects, COMSOL will update its systems. For more information on the purpose for which information is collected, please see Use of Data.

Cookies, web beacons, local storage, and conversion tracking

The Site stores cookies and web beacons on your web browser, and makes use of web storage and conversion tracking functionality.

Cookies are simple text files containing a string that functions as an identifier of stored data on COMSOL’s servers that is used to retrieve, employ, and present it on the Site. This may include automatically logging you in to access certain functionality, automatically populating forms, automatically presenting relevant and tailored content for your needs, and automatically remembering your email and other web-based preferences. The storage and use of cookies also allow COMSOL to filter out spam, bots and other malicious users and uses of the Site.

Similar to cookies, web storage is used to store browsing-relevant data on a local database within your browser. It is used to remember the state your browsing history was in the last time you were on the Site. This includes remembering view preferences such as your last sorting of lists, allowing your videos to continue playing from where they last left off, and recovering your in-progress comments or posts on the Site’s forums.

COMSOL may also use web beacons on the Site or in emails sent to you. These are HTML elements, for example images, loaded from a web server passing along an identifier with the load request. Web beacons are used to monitor your navigation when visiting the Site or when opening specific emails.

COMSOL also uses conversion tracking (also known as tracking links) in emails or on the Site or third-party sites to record and transmit which link, element, or component on a webpage or in an email was used by you.

These tools make it possible for us to improve the effectiveness of our messages and provide you with better tailored information on the Site and in email communications. You can configure your browser to deny the storage and/or and use of cookies, web beacons, local storage, and conversion tracking. Some webpages and features on the Site may not be made available or able to function if storage and/or use of this data are denied. For more information on how third-parties store and use data accessed through cookies, web beacons, local storage, and conversion tracking, see the section on Third Party Tools, Sites, and Services.

Third Party Tools, Sites, and Services

COMSOL uses third-party tools including, but not limited to, Google Analytics Demographics and Interest Reports, Wistia, HotJar, LinkedIn, Facebook, Twitter, Google+, Yandex, VKontakte, and Baidu for the collection, analysis, and/or use of data associated with browsing activity and the type and origin of software and hardware used to engage in that activity. This data is stored on COMSOL’s or the third-party tools’ web servers.

If you have chosen to enable Google to associate your browsing history and other data with your Google Account, Google will collect Google-authenticated identifiers associated with your Google Account and will temporarily connect these identifiers to your Google Analytics data in order to improve the effectiveness of COMSOL messages and provide you with better tailored information on the Site and in email communications. COMSOL may also share your analytics data with third-party contractors who help analyze the data and improve the Site. For more information concerning the use of cookies by Google, please see: https://www.google.com/policies/technologies/types.

You can prevent these tools from storing and analyzing your browsing history by: disabling cookies and other means of storing data through your browser’s settings; by using the Google Analytics’ Opt-out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout; or by using the disabling features supported by other third-party tools.

COMSOL advertises and markets itself, its products, and services on different sites across the internet through using cookies and browsing histories collated and applied by third-party tools that include, but are not limited to, Google Adwords. Most of these third-party tools allow you to opt-out of remarketing and tailored online advertising through using the Do Not Track functionality in your web browser or through other methods specified by your browser and/or the respective third-party tool. In particular, you can opt out of Google’s tailored ad serving by visiting Google’s Ads Settings at: http://www.google.com/settings/ads. For more information about the privacy policies of Google, Google Adwords, and Google+, please see: https://www.google.com/intl/en/policies/privacy.

The Site also incorporates “Like" buttons associated with social media sites including, but not limited to, Facebook, Twitter, Google+ and LinkedIn that, if you are logged in to one of these sites, will transfer the link (URL) that you “liked” to your account or page on that respective social media site.

The data collected and stored by these third-party tools is not used by COMSOL to identify you or connect personally identifiable data to you. Further, the providers of these third-party tools are limited in their ability to use and share information they collect by their terms and privacy policies. Aside from the links given above, the tools mentioned in this Policy can be seen at: http://www.google.com/analytics/learn/privacy.html; https://www.google.com/intl/en/policies/privacy; http://www.google.com/intl/en/policies/privacy; http://wistia.com/privacy; https://www.hotjar.com/privacy; https://yandex.com/legal/privacy; https://vk.com/privacy; https://www.linkedin.com/legal/privacy-policy; http://www.baidu.com/duty/yinsiquan.html; https://www.facebook.com/about/privacy; and https://twitter.com/en/privacy.

For more information on data transfers, please see the Transfer of Data section.

Your Rights to Your Personal Data

You have the right to be informed about the collection and use of your personal data. You have the right to access your personal data and have it corrected if it is wrong or incomplete. You have the right to restrict the processing of your data where the accuracy of your personal data is contested, where the processing is unlawful, and where we no longer need the personal data for the purposes for which we have processed it. You have the right to object to the processing of your personal data and also restrict its processing in those instances where we undertook processing of it in carrying out a task in the public interest or where necessary for our legitimate interest where there is no compelling reason for its continued processing. You have the right to withdraw consent that you have given to the collection and processing of your personal data at any time. If you do withdraw your consent to the collection and processing of your personal data, that withdrawal shall not affect the lawfulness of any processing by us that is based on the consent you have given before you withdrew it. You also have the right to obtain the deletion of your data when it is no longer relevant to the purposes for which it was collected or processed, when you have withdrawn consent and there is no basis for us to continue processing, when you have objected to further processing and there is no compelling interest for continued processing, and when the data was unlawfully processed.

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal affects concerning you or similarly affecting you, except where there is a lawful basis for continued processing. You have the right to receive personal data in a structured, commonly used, and machine readable form for the purpose of data portability in those instances where we process by automated means personal data that you have provided.

These rights may be exercised by using the tools we offer on the Site or by contacting COMSOL AB with your specific request through the methods described below. COMSOL will address any such requests in a timely manner. In certain cases, COMSOL may ask you to verify your identity before acting on your request. If you are unsatisfied with COMSOL’s response, you may refer your complaint to the relevant supervisory authority in your jurisdiction.

Terms of Use

COMSOL’s software and applications and certain of its events and services, as well as the Site, are subject to additional terms, including, but not limited to, the COMSOL Software License Agreement and the COMSOL Application License, see https://www.comsol.com/sla.

Contact

COMSOL AB and its subsidiary, COMSOL, Inc., are the jointly responsible data controllers for personal data collected as described in this Privacy Policy. COMSOL AB’s other subsidiaries, affiliates, and authorized resellers are processors of data pursuant to this Privacy Policy. To find the COMSOL subsidiary, affiliate, or authorized reseller in your country, see: https://www.comsol.com/contact.

COMSOL AB is located at:

COMSOL AB
Attn: Data Protection
Tegnergatan 23
SE-111 40 Stockholm
SWEDEN
privacy@comsol.com
+46 8 412 9500

COMSOL, Inc. is located at:

COMSOL, Inc.
Attn: Data Protection
100 District Ave.
Burlington, MA 01803
USA
privacy@comsol.com
+1 781 273 3322

COMSOL AB’s Privacy Manager shall be responsible for the compliance with this Privacy Policy and applicable law by COMSOL AB, its subsidiaries, and its affiliates. If you have a privacy concern, complaint, or question for COMSOL, please contact the Privacy Manager at privacy@comsol.com. COMSOL and the Privacy Manager will attempt to resolve concerns, complaints, and questions regarding the use and disclosure of personal data in accordance with the principles contained in this Privacy Policy.

Letztes Änderungsdatum 14.04.2018